Professional Certificate Customer Segmentation & CRM
-- ViewingNowThe Professional Certificate in Customer Segmentation & CRM is a course designed to empower learners with essential skills for career advancement in today's data-driven business landscape. This certificate program focuses on teaching learners how to leverage data analytics to segment customers, enabling businesses to deliver personalized experiences and targeted marketing campaigns.
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โข Unit 1: Introduction to Customer Segmentation & CRM
โข Unit 2: Understanding Customer Segmentation
โข Unit 3: Customer Data Analysis for Segmentation
โข Unit 4: CRM Basics and Importance
โข Unit 5: CRM Systems and Tools
โข Unit 6: Implementing Customer Segmentation in CRM
โข Unit 7: Personalization in CRM and Segmentation
โข Unit 8: Measuring CRM Success with Segmentation
โข Unit 9: Customer Segmentation Strategies
โข Unit 10: Advanced CRM Techniques for Customer Segmentation
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