Professional Certificate Customer Segmentation & CRM

Name: Professional Certificate Customer Segmentation & CRM
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The Professional Certificate in Customer Segmentation & CRM is a course designed to empower learners with essential skills for career advancement in today's data-driven business landscape. This certificate program focuses on teaching learners how to leverage data analytics to segment customers, enabling businesses to deliver personalized experiences and targeted marketing campaigns.

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AboutThisCourse

In an era where customer experience is paramount, this course is increasingly important as it helps learners understand how to use CRM (Customer Relationship Management) systems to manage customer relationships, enhance customer satisfaction, and drive business growth. The course covers topics such as customer analytics, data-driven decision making, and CRM strategy, equipping learners with the skills to succeed in roles such as CRM Manager, Customer Segmentation Analyst, and Marketing Data Analyst. With the growing demand for professionals who can leverage data to drive customer engagement and revenue growth, this course is an excellent opportunity for learners to gain a competitive edge in the job market and advance their careers in this high-growth field.

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CourseDetails

• Unit 1: Introduction to Customer Segmentation & CRM
• Unit 2: Understanding Customer Segmentation
• Unit 3: Customer Data Analysis for Segmentation
• Unit 4: CRM Basics and Importance
• Unit 5: CRM Systems and Tools
• Unit 6: Implementing Customer Segmentation in CRM
• Unit 7: Personalization in CRM and Segmentation
• Unit 8: Measuring CRM Success with Segmentation
• Unit 9: Customer Segmentation Strategies
• Unit 10: Advanced CRM Techniques for Customer Segmentation

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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PROFESSIONAL CERTIFICATE CUSTOMER SEGMENTATION & CRM

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London School of International Business (LSIB)

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05 May 2025

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