Certificate in Conflict Resolution: A Collaborative Approach
-- ViewingNowThe Certificate in Conflict Resolution: A Collaborative Approach is a comprehensive course designed to empower learners with essential skills for effective conflict resolution. This program emphasizes the importance of collaboration, empathy, and active listening in resolving disputes, fostering positive work environments, and promoting healthy relationships.
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โข Understanding Conflict: Definition, Types and Causes
โข The Importance of Collaborative Conflict Resolution
โข Communication Skills for Conflict Resolution
โข Conflict Analysis and Assessment
โข Negotiation and Mediation Techniques
โข Conflict Resolution Strategies and Tactics
โข Building and Maintaining Positive Relationships
โข Conflict Resolution in Diverse and Multicultural Settings
โข Ethical Considerations in Conflict Resolution
โข Conflict Resolution in Practice: Case Studies and Role Plays
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