Certificate in Conflict Resolution: A Collaborative Approach
-- ViewingNowThe Certificate in Conflict Resolution: A Collaborative Approach is a comprehensive course designed to empower learners with essential skills for effective conflict resolution. This program emphasizes the importance of collaboration, empathy, and active listening in resolving disputes, fostering positive work environments, and promoting healthy relationships.
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⢠Understanding Conflict: Definition, Types and Causes
⢠The Importance of Collaborative Conflict Resolution
⢠Communication Skills for Conflict Resolution
⢠Conflict Analysis and Assessment
⢠Negotiation and Mediation Techniques
⢠Conflict Resolution Strategies and Tactics
⢠Building and Maintaining Positive Relationships
⢠Conflict Resolution in Diverse and Multicultural Settings
⢠Ethical Considerations in Conflict Resolution
⢠Conflict Resolution in Practice: Case Studies and Role Plays
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