Masterclass Certificate in CRM: The Science of Customer Loyalty
-- ViewingNowThe Masterclass Certificate in CRM: The Science of Customer Loyalty is a comprehensive course that equips learners with essential skills for career advancement in customer relationship management. This course emphasizes the importance of CRM in creating customer loyalty and driving business success.
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ใณใผใน่ฉณ็ดฐ
โข CRM Fundamentals
โข Understanding Customer Segmentation
โข The Role of Data in CRM
โข Building Customer Relationships
โข Customer Loyalty Metrics and KPIs
โข Personalization Strategies in CRM
โข Multi-Channel CRM and Omnichannel Engagement
โข CRM Analytics and Insights
โข Implementing and Managing CRM Systems
โข Ethics and Privacy in CRM
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