Global Certificate in Twitter & Customer Engagement
-- ViewingNowThe Global Certificate in Twitter & Customer Engagement course is a vital program designed to enhance your social media management skills, with a focus on Twitter. This course emphasizes the importance of customer engagement through this dynamic platform, teaching you how to create compelling content, manage campaigns, and analyze performance metrics.
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โข Twitter Profile Setup: Creating and optimizing a professional Twitter profile for customer engagement.
โข Tweeting Best Practices: Understanding the nuances of Twitter, including character limits, hashtags, and mentions, to maximize customer engagement.
โข Twitter Listening and Monitoring: Using Twitter's search and listening tools to monitor brand mentions and customer feedback.
โข Customer Service on Twitter: Techniques for handling customer inquiries, complaints, and feedback on Twitter.
โข Twitter Analytics: Interpreting Twitter's built-in analytics to measure and improve customer engagement.
โข Twitter Advertising: Utilizing Twitter's advertising platform to reach and engage with new and existing customers.
โข Twitter Content Creation: Strategies for creating engaging and shareable content on Twitter.
โข Twitter Contests and Promotions: Planning and executing successful Twitter contests and promotions to increase customer engagement.
โข Twitter Integration: Integrating Twitter with other marketing channels and tools to create a cohesive customer engagement strategy.
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