Professional Certificate in Social Care Communication: Building a Connected Future
-- ViewingNowThe Professional Certificate in Social Care Communication: Building a Connected Future is a comprehensive course designed to enhance communication skills in the social care industry. This certificate program emphasizes the importance of effective communication in building strong relationships between care providers and individuals in need of support.
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⢠Unit 1: Introduction to Social Care Communication
⢠Unit 2: The Power of Active Listening in Social Care
⢠Unit 3: Effective Verbal Communication Skills
⢠Unit 4: Non-Verbal Communication and Body Language
⢠Unit 5: Cultural Competence in Social Care Communication
⢠Unit 6: Empathy and Emotional Intelligence in Social Care
⢠Unit 7: Conflict Resolution and De-escalation Techniques
⢠Unit 8: Writing Clear and Compliant Social Care Reports
⢠Unit 9: Digital Communication in Social Care
⢠Unit 10: Building and Maintaining Professional Boundaries
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