Professional Certificate in Social Care Communication: Building a Connected Future
-- ViewingNowThe Professional Certificate in Social Care Communication: Building a Connected Future is a comprehensive course designed to enhance communication skills in the social care industry. This certificate program emphasizes the importance of effective communication in building strong relationships between care providers and individuals in need of support.
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โข Unit 1: Introduction to Social Care Communication
โข Unit 2: The Power of Active Listening in Social Care
โข Unit 3: Effective Verbal Communication Skills
โข Unit 4: Non-Verbal Communication and Body Language
โข Unit 5: Cultural Competence in Social Care Communication
โข Unit 6: Empathy and Emotional Intelligence in Social Care
โข Unit 7: Conflict Resolution and De-escalation Techniques
โข Unit 8: Writing Clear and Compliant Social Care Reports
โข Unit 9: Digital Communication in Social Care
โข Unit 10: Building and Maintaining Professional Boundaries
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