Advanced Certificate in Tech Crisis Communication & PR
-- ViewingNowThe Advanced Certificate in Tech Crisis Communication & PR is a comprehensive course designed to equip learners with essential skills for managing communication in technology-related crises. This program is crucial in an era where brands are increasingly susceptible to tech-driven crises that can tarnish reputations in minutes.
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⢠Tech Crisis Management: This unit will cover the best practices for managing technology crises, including risk identification, response strategies, and recovery planning.
⢠PR in Tech Crisis: This unit will focus on the role of public relations in technology crises, including media relations, stakeholder engagement, and crisis communication planning.
⢠Social Media & Tech Crisis: This unit will explore the impact of social media on technology crises, including the role of social media monitoring, online reputation management, and crisis communication strategies for social media platforms.
⢠Cybersecurity & Data Breaches: This unit will cover the specifics of cybersecurity threats and data breaches, including incident response, data recovery, and communication strategies for cyber attacks.
⢠Tech Crisis Communication Ethics: This unit will delve into the ethical considerations of technology crisis communication, including transparency, accountability, and the role of PR in restoring trust.
⢠Case Studies in Tech Crisis Communication: This unit will examine real-world examples of technology crises and the communication strategies employed, highlighting best practices and lessons learned.
⢠Employee Communication in Tech Crises: This unit will focus on internal communication during technology crises, including employee engagement, training, and support.
⢠Legal & Regulatory Considerations in Tech Crises: This unit will cover legal and regulatory requirements for technology crisis communication, including data privacy laws, industry regulations, and compliance issues.
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