Advanced Certificate in Tech Crisis Communication & PR
-- ViewingNowThe Advanced Certificate in Tech Crisis Communication & PR is a comprehensive course designed to equip learners with essential skills for managing communication in technology-related crises. This program is crucial in an era where brands are increasingly susceptible to tech-driven crises that can tarnish reputations in minutes.
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โข Tech Crisis Management: This unit will cover the best practices for managing technology crises, including risk identification, response strategies, and recovery planning.
โข PR in Tech Crisis: This unit will focus on the role of public relations in technology crises, including media relations, stakeholder engagement, and crisis communication planning.
โข Social Media & Tech Crisis: This unit will explore the impact of social media on technology crises, including the role of social media monitoring, online reputation management, and crisis communication strategies for social media platforms.
โข Cybersecurity & Data Breaches: This unit will cover the specifics of cybersecurity threats and data breaches, including incident response, data recovery, and communication strategies for cyber attacks.
โข Tech Crisis Communication Ethics: This unit will delve into the ethical considerations of technology crisis communication, including transparency, accountability, and the role of PR in restoring trust.
โข Case Studies in Tech Crisis Communication: This unit will examine real-world examples of technology crises and the communication strategies employed, highlighting best practices and lessons learned.
โข Employee Communication in Tech Crises: This unit will focus on internal communication during technology crises, including employee engagement, training, and support.
โข Legal & Regulatory Considerations in Tech Crises: This unit will cover legal and regulatory requirements for technology crisis communication, including data privacy laws, industry regulations, and compliance issues.
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