Executive Development Programme in Effective Listening for Leaders
-- ViewingNowThe Executive Development Programme in Effective Listening for Leaders is a certificate course designed to enhance leadership skills through effective listening. In today's fast-paced and diverse business environment, the ability to truly listen and understand is paramount for successful leadership.
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⢠Introduction to Effective Listening: Understanding the importance of listening in leadership, common barriers to effective listening, and the impact of poor listening skills on team performance.
⢠The Listening Process: Exploring the cognitive, emotional, and behavioral aspects of the listening process, including attending, perception, interpretation, evaluation, and response.
⢠Active Listening Techniques: Learning and practicing active listening skills such as paraphrasing, summarizing, reflecting, and asking open-ended questions.
⢠Nonverbal Communication: Recognizing and interpreting nonverbal cues such as body language, facial expressions, and tone of voice, and understanding their impact on the listening process.
⢠Empathy and Perspective-Taking: Developing empathy and perspective-taking skills to enhance listening and build stronger relationships with team members.
⢠Overcoming Listening Challenges: Identifying and addressing common listening challenges in the workplace, such as distractions, time pressure, and cultural differences.
⢠Listening for Feedback and Improvement: Using listening skills to provide constructive feedback, encourage continuous learning, and foster a culture of improvement.
⢠Listening and Leadership Styles: Examining the relationship between listening and leadership styles, and developing a personalized listening strategy that aligns with leadership goals and values.
⢠Creating a Listening Organization: Implementing organizational practices that support effective listening, such as communication policies, feedback mechanisms, and training programs.
⢠Advanced Listening Skills: Exploring advanced listening skills such as contextual listening, critical listening, and creative listening, and their applications in leadership contexts.
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