Global Certificate in CRM and Customer Relationship Mastery

Name: Global Certificate in CRM and Customer Relationship Mastery
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The Global Certificate in CRM and Customer Relationship Mastery is a comprehensive course designed to enhance your skills in Customer Relationship Management (CRM). This certification program focuses on the importance of CRM in today's business world and how it can be used to drive sales, improve customer service, and increase profitability.

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AboutThisCourse

With the increasing demand for CRM professionals, this course provides a valuable opportunity for learners to gain essential skills that are highly sought after in the industry. It covers a wide range of topics including CRM strategy, implementation, data analysis, and customer experience management. By the end of this course, learners will be equipped with the necessary skills to design and implement effective CRM strategies, analyze customer data to make informed business decisions, and deliver exceptional customer experiences. This certificate course is an excellent way to advance your career and stay competitive in the ever-evolving world of CRM and customer relationship management.

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CourseDetails

• CRM
• Customer Relationship Management Principles
• Understanding Customers: Psychology and Behavior
• CRM Strategy and Implementation
• Customer Segmentation and Targeting
• Customer Engagement and Retention
• CRM Data Analysis and Reporting
• CRM Software and Tools
• Multi-channel CRM and Omnichannel Strategies
• Ethics in CRM and Customer Data Management

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotAccreditedRecognized
NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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FullCourseAccess
DigitalCertificate
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GLOBAL CERTIFICATE IN CRM AND CUSTOMER RELATIONSHIP MASTERY

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London School of International Business (LSIB)

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05 May 2025

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