Executive Development Programme in Building High-Performance Customer Teams

Name: Executive Development Programme in Building High-Performance Customer Teams
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The Executive Development Programme in Building High-Performance Customer Teams is a certificate course designed to empower professionals in managing and leading high-performing customer-facing teams. In today's customer-centric world, the demand for such courses is on the rise, as businesses recognize the importance of delivering exceptional customer experiences.

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AboutThisCourse

This course equips learners with essential skills for career advancement, including leadership, communication, and problem-solving skills. It provides participants with a deep understanding of the principles and best practices of building high-performance teams, enabling them to drive customer success and deliver business results. By completing this course, learners demonstrate their commitment to continuous professional development and position themselves as leaders in the field. In summary, the Executive Development Programme in Building High-Performance Customer Teams is a valuable investment for professionals seeking to advance their careers in customer-facing roles. It provides participants with the skills and knowledge needed to lead high-performing teams, drive customer success, and deliver business results.

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CourseDetails

• Unit 1: Building High-Performance Customer Teams
• Unit 2: Understanding Customer Behavior and Needs
• Unit 3: Developing Effective Customer Communication Strategies
• Unit 4: Managing Customer Conflict and Difficult Situations
• Unit 5: Motivating and Engaging Customer-Facing Teams
• Unit 6: Leveraging Data and Analytics to Drive Customer Success
• Unit 7: Fostering a Customer-Centric Culture within the Organization
• Unit 8: Creating and Implementing Customer Feedback Loops
• Unit 9: Developing and Executing Customer Retention Strategies
• Unit 10: Continuously Improving Customer Team Performance

CareerPath

In the Executive Development Programme for Building High-Performance Customer Teams, we focus on enhancing the skills that are in high demand in today's job market. Our curriculum is based on the latest trends and data, ensuring that your team stays competitive in the UK market. The 3D pie chart above represents the top 5 skills needed for high-performance customer teams, along with their respective demand percentages. These skills include active listening, sales experience, leadership, customer service, and communication. By mastering these critical skills, your team will be better equipped to deliver exceptional customer experiences and drive business growth.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

NoPriorQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
RegularCertificateDelivery
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EXECUTIVE DEVELOPMENT PROGRAMME IN BUILDING HIGH-PERFORMANCE CUSTOMER TEAMS

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London School of International Business (LSIB)

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05 May 2025

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