Masterclass Certificate in Facilitation Skills for Conflict Resolution

Name: Masterclass Certificate in Facilitation Skills for Conflict Resolution
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The Masterclass Certificate in Facilitation Skills for Conflict Resolution is a comprehensive course designed to equip learners with essential skills for career advancement. This program focuses on enhancing communication, negotiation, and problem-solving abilities, enabling professionals to manage conflicts effectively and foster positive work environments.

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AboutThisCourse

In today's dynamic workplaces, the demand for skilled conflict resolvers is high. By earning this certificate, learners demonstrate their commitment to professional development and their ability to handle challenging situations. The course curriculum covers various aspects of conflict resolution, including understanding the nature of conflict, identifying underlying issues, and developing strategies for successful mediation. Participants will also learn how to facilitate productive conversations, build trust, and promote collaboration. Upon completion, learners will be equipped with the skills and knowledge required to excel in their careers and contribute positively to their organizations.

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CourseDetails

• Unit 1: Introduction to Facilitation Skills for Conflict Resolution
• Unit 2: Understanding Conflict: Types, Causes, and Dynamics
• Unit 3: Effective Communication and Active Listening Techniques
• Unit 4: Building Trust and Rapport in Conflict Situations
• Unit 5: Identifying Interests and Needs in Conflicts
• Unit 6: Problem-Solving and Decision-Making Strategies for Conflict Resolution
• Unit 7: Mediation Techniques and Skills
• Unit 8: Negotiation and Collaboration in Conflict Resolution
• Unit 9: Managing Emotions and Maintaining Professionalism
• Unit 10: Designing and Implementing a Conflict Resolution Process
• Unit 11: Cross-Cultural Considerations in Conflict Resolution
• Unit 12: Evaluating the Effectiveness of Conflict Resolution Interventions

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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MASTERCLASS CERTIFICATE IN FACILITATION SKILLS FOR CONFLICT RESOLUTION

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London School of International Business (LSIB)

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05 May 2025

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