Masterclass Certificate in Retention through Technology

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The Masterclass Certificate in Retention through Technology is a comprehensive course designed to equip learners with the essential skills needed to excel in the modern workplace. This course emphasizes the importance of using technology to improve customer and employee retention, a critical concern for businesses today.

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With the rapid growth of technology and increasing competition, there is a high industry demand for professionals who can leverage technology to drive retention. This course provides learners with the knowledge and tools to meet this demand, covering topics such as data analysis, automation, and digital marketing. By completing this course, learners will gain a competitive edge in their careers, with a highly valued and relevant qualification. They will be able to demonstrate their ability to use technology to improve retention, making them attractive to potential employers and increasing their earning potential.

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โ€ข Unit 1: Introduction to Retention through Technology
โ€ข Unit 2: Understanding Customer Churn Rate & Its Impact
โ€ข Unit 3: Technology Tools for Retention Analytics
โ€ข Unit 4: Leveraging AI & Machine Learning for Retention
โ€ข Unit 5: Personalization Strategies in Customer Retention
โ€ข Unit 6: The Role of CRM in Retention Marketing
โ€ข Unit 7: Mobile & Web-Based Retention Techniques
โ€ข Unit 8: Social Media Listening & Engagement for Retention
โ€ข Unit 9: Data-Driven Customer Segmentation & Targeting
โ€ข Unit 10: Retention Metrics & KPIs for Measuring Success

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ๆˆๅŠŸๅฎŒๆˆ่ฏพ็จ‹ๅŽ๏ผŒๆ‚จๅฐ†่Žทๅพ—็ป“ไธš่ฏไนฆใ€‚

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MASTERCLASS CERTIFICATE IN RETENTION THROUGH TECHNOLOGY
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
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05 May 2025
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