Certificate Assertiveness & Influence Tactics
-- viewing nowThe Certificate Assertiveness & Influence Tactics course is a professional development program that empowers learners with essential skills for career advancement. This course focuses on enhancing communication, negotiation, and leadership abilities, enabling learners to effectively assert themselves and influence others in the workplace.
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Course Details
• Understanding Assertiveness: Defining Assertiveness and its Importance
• The Assertiveness Continuum: Passive, Aggressive, and Assertive Behavior
• Benefits of Assertive Communication: Personal and Professional Advantages
• Assessing Your Assertiveness Style: Self-assessment Exercises
• Key Assertiveness Techniques: Broken Record, Fogging, and Workable Compromises
• Overcoming Assertiveness Barriers: Identifying and Addressing Obstacles
• Influence Tactics: Building Rapport, Identifying Needs, and Making Requests
• Persuasion Strategies: Framing, Anchoring, and Reciprocity
• Negotiating Effectively: Preparation, Active Listening, and Closing Techniques
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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