Certificate Assertiveness & Influence Tactics
-- ViewingNowThe Certificate Assertiveness & Influence Tactics course is a professional development program that empowers learners with essential skills for career advancement. This course focuses on enhancing communication, negotiation, and leadership abilities, enabling learners to effectively assert themselves and influence others in the workplace.
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⢠Understanding Assertiveness: Defining Assertiveness and its Importance
⢠The Assertiveness Continuum: Passive, Aggressive, and Assertive Behavior
⢠Benefits of Assertive Communication: Personal and Professional Advantages
⢠Assessing Your Assertiveness Style: Self-assessment Exercises
⢠Key Assertiveness Techniques: Broken Record, Fogging, and Workable Compromises
⢠Overcoming Assertiveness Barriers: Identifying and Addressing Obstacles
⢠Influence Tactics: Building Rapport, Identifying Needs, and Making Requests
⢠Persuasion Strategies: Framing, Anchoring, and Reciprocity
⢠Negotiating Effectively: Preparation, Active Listening, and Closing Techniques
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