Executive Development Programme in Effective Library Crisis Communication
-- viendo ahoraThe Executive Development Programme in Effective Library Crisis Communication is a certificate course designed to empower library professionals with the necessary communication skills during critical situations. In an era of constant change and unforeseen challenges, this programme highlights the importance of effective communication in libraries, helping learners to make informed decisions, maintain reputation, and ensure continuity of services.
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GBP £ 140
GBP £ 202
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Detalles del Curso
• Crisis Communication Fundamentals: Understanding the importance of effective communication during library crises, the role of a library leader in crisis communication, and the key principles of crisis communication.
• Risk Assessment and Preparedness: Identifying potential crises in library settings, assessing risks, and developing preparedness plans to minimize the impact of crises.
• Crisis Communication Planning: Developing a comprehensive crisis communication plan, including message mapping, communication channels, and key messages for different stakeholders.
• Effective Messaging in Crisis Situations: Crafting clear, concise, and empathetic messages during crises, using storytelling techniques, and avoiding common pitfalls in crisis communication.
• Media Relations during Crises: Building relationships with the media, managing media inquiries during crises, and delivering effective interviews and press conferences.
• Social Media Management in Crises: Leveraging social media for crisis communication, monitoring social media conversations, and addressing misinformation and rumors online.
• Stakeholder Engagement during Crises: Identifying and engaging with different stakeholders, including employees, patrons, community leaders, and government officials, during crises.
• Crisis Communication Training and Exercises: Developing and delivering training programs and exercises to prepare library leaders and staff for crises, and evaluating the effectiveness of crisis communication plans.
• Recovery and Rebuilding after Crises: Communicating effectively during the recovery phase, rebuilding trust with stakeholders, and implementing lessons learned to prevent future crises.
Trayectoria Profesional
Requisitos de Entrada
- Comprensión básica de la materia
- Competencia en idioma inglés
- Acceso a computadora e internet
- Habilidades básicas de computadora
- Dedicación para completar el curso
No se requieren calificaciones formales previas. El curso está diseñado para la accesibilidad.
Estado del Curso
Este curso proporciona conocimientos y habilidades prácticas para el desarrollo profesional. Es:
- No acreditado por un organismo reconocido
- No regulado por una institución autorizada
- Complementario a las calificaciones formales
Recibirás un certificado de finalización al completar exitosamente el curso.
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Preguntas Frecuentes
Tarifa del curso
- 3-4 horas por semana
- Entrega temprana del certificado
- Inscripción abierta - comienza cuando quieras
- 2-3 horas por semana
- Entrega regular del certificado
- Inscripción abierta - comienza cuando quieras
- Acceso completo al curso
- Certificado digital
- Materiales del curso
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