Executive Development Programme in IT Service Performance Leadership
-- ViewingNowThe Executive Development Programme in IT Service Performance Leadership is a certificate course designed to empower IT professionals with essential skills for career advancement. This program focuses on developing leadership qualities, strategic thinking, and IT service management expertise, making it highly relevant in today's technology-driven business landscape.
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โข IT Service Performance Management
โข Performance Leadership in IT Service Industry
โข Strategic Planning for IT Service Improvement
โข Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)
โข IT Service Continuity and Disaster Recovery Planning
โข Financial Management for IT Service Leaders
โข Change and Configuration Management in IT Service Leadership
โข Stakeholder Management and Communication Skills
โข Continuous Service Improvement and Innovation
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