Executive Development Programme in IT Service Performance Leadership

Name: Executive Development Programme in IT Service Performance Leadership
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The Executive Development Programme in IT Service Performance Leadership is a certificate course designed to empower IT professionals with essential skills for career advancement. This program focuses on developing leadership qualities, strategic thinking, and IT service management expertise, making it highly relevant in today's technology-driven business landscape.

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AboutThisCourse

With the increasing demand for IT service leaders who can drive business growth and innovation, this course is a perfect fit for IT professionals aiming to take on leadership roles. It equips learners with the necessary skills to manage IT services, improve service performance, and lead teams effectively, thereby creating a positive impact on organizational success. By completing this course, learners will gain a comprehensive understanding of IT service management best practices, develop their ability to think strategically, and enhance their leadership and communication skills. As a result, they will be well-prepared to excel in their careers and contribute to the success of their organizations.

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CourseDetails

• IT Service Performance Management
• Performance Leadership in IT Service Industry
• Strategic Planning for IT Service Improvement
• Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)
• IT Service Continuity and Disaster Recovery Planning
• Financial Management for IT Service Leaders
• Change and Configuration Management in IT Service Leadership
• Stakeholder Management and Communication Skills
• Continuous Service Improvement and Innovation

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN IT SERVICE PERFORMANCE LEADERSHIP

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London School of International Business (LSIB)

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05 May 2025

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