Executive Development Programme in IT Service Performance Leadership
-- ViewingNowThe Executive Development Programme in IT Service Performance Leadership is a certificate course designed to empower IT professionals with essential skills for career advancement. This program focuses on developing leadership qualities, strategic thinking, and IT service management expertise, making it highly relevant in today's technology-driven business landscape.
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⢠IT Service Performance Management
⢠Performance Leadership in IT Service Industry
⢠Strategic Planning for IT Service Improvement
⢠Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)
⢠IT Service Continuity and Disaster Recovery Planning
⢠Financial Management for IT Service Leaders
⢠Change and Configuration Management in IT Service Leadership
⢠Stakeholder Management and Communication Skills
⢠Continuous Service Improvement and Innovation
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