Global Certificate in Twitter: Crisis Communication
-- ViewingNowThe Global Certificate in Twitter: Crisis Communication is a specialized course designed to equip learners with the essential skills to manage crises through effective and timely communication on Twitter. In today's digital age, organizations face increasing pressure to respond promptly and appropriately to crises on social media.
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โข Unit 1: Introduction to Twitter and Crisis Communication
โข Unit 2: Setting Up and Optimizing a Twitter Account for Crisis Communication
โข Unit 3: Developing a Twitter Crisis Communication Strategy
โข Unit 4: Best Practices for Tweeting During a Crisis
โข Unit 5: Monitoring and Measuring the Impact of Twitter Crisis Communication
โข Unit 6: Twitter Crisis Communication Case Studies
โข Unit 7: Legal and Ethical Considerations in Twitter Crisis Communication
โข Unit 8: Building a Twitter Crisis Communication Team
โข Unit 9: Twitter Crisis Communication Drills and Exercises
โข Unit 10: Recovering from a Twitter Crisis
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