Global Certificate in Twitter: Crisis Communication
-- ViewingNowThe Global Certificate in Twitter: Crisis Communication is a specialized course designed to equip learners with the essential skills to manage crises through effective and timely communication on Twitter. In today's digital age, organizations face increasing pressure to respond promptly and appropriately to crises on social media.
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⢠Unit 1: Introduction to Twitter and Crisis Communication
⢠Unit 2: Setting Up and Optimizing a Twitter Account for Crisis Communication
⢠Unit 3: Developing a Twitter Crisis Communication Strategy
⢠Unit 4: Best Practices for Tweeting During a Crisis
⢠Unit 5: Monitoring and Measuring the Impact of Twitter Crisis Communication
⢠Unit 6: Twitter Crisis Communication Case Studies
⢠Unit 7: Legal and Ethical Considerations in Twitter Crisis Communication
⢠Unit 8: Building a Twitter Crisis Communication Team
⢠Unit 9: Twitter Crisis Communication Drills and Exercises
⢠Unit 10: Recovering from a Twitter Crisis
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