Advanced Certificate in CRM & User Experience
-- ViewingNow<p>The Advanced Certificate in CRM & User Experience is a comprehensive course designed to empower learners with essential skills for career advancement in today’s digital landscape. This course focuses on the crucial areas of Customer Relationship Management (CRM) and User Experience (UX), which are vital for businesses seeking to enhance customer satisfaction, loyalty, and overall growth.
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โข Advanced CRM
โข User Experience Design Principles
โข Customer Journey Mapping
โข CRM Strategy and Implementation
โข Usability Testing and Evaluation
โข CRM Data Analytics and Insights
โข Personalization in CRM and UX
โข Mobile CRM and UX
โข CRM Integration with Other Systems
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