Advanced Certificate in CRM & User Experience

Name: Advanced Certificate in CRM & User Experience
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The Advanced Certificate in CRM & User Experience is a comprehensive course designed to empower learners with essential skills for career advancement in today’s digital landscape. This course focuses on the crucial areas of Customer Relationship Management (CRM) and User Experience (UX), which are vital for businesses seeking to enhance customer satisfaction, loyalty, and overall growth.

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AboutThisCourse

In this course, you will gain a deep understanding of CRM strategies, user-centered design, and data-driven decision-making. The curriculum covers topics such as CRM platforms, UX research, usability testing, and customer journey mapping. By the end of this course, learners will be equipped with the skills to design and implement effective CRM strategies and create outstanding user experiences that drive business success. With the increasing demand for CRM and UX professionals across industries, this advanced certificate course offers an excellent opportunity for career growth and development. By mastering these essential skills, learners will be well-positioned to excel in various roles, including CRM managers, UX designers, and digital marketing specialists.

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CourseDetails

• Advanced CRM
• User Experience Design Principles
• Customer Journey Mapping
• CRM Strategy and Implementation
• Usability Testing and Evaluation
• CRM Data Analytics and Insights
• Personalization in CRM and UX
• Mobile CRM and UX
• CRM Integration with Other Systems

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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ADVANCED CERTIFICATE IN CRM & USER EXPERIENCE

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London School of International Business (LSIB)

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05 May 2025

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