Executive Development Programme in CRM: Strategies for Building a Loyal Following
-- ViewingNowThe Executive Development Programme in CRM: Strategies for Building a Loyal Following certificate course is a professional development program designed to equip learners with essential skills in Customer Relationship Management (CRM). This course is critical for professionals seeking to enhance their understanding of CRM strategies, customer engagement, and loyalty development.
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ใณใผใน่ฉณ็ดฐ
โข Understanding CRM: An Overview & Importance
โข Customer Segmentation Strategies for Effective CRM
โข Building Customer Relationships: Best Practices & Techniques
โข Personalization Strategies in CRM: Primary & Secondary Channels
โข Data-Driven CRM: Leveraging Data & Analytics for Customer Loyalty
โข Multi-Channel CRM: Integrating Social, Mobile & Traditional Channels
โข Creating a CRM Strategy for Building a Loyal Following
โข Metrics & Measurement in CRM: Key Performance Indicators (KPIs)
โข Case Studies: Successful CRM Implementations for Customer Loyalty
โข Future Trends in CRM: Artificial Intelligence, Machine Learning & More
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