Executive Development Programme in CRM: Strategies for Building a Loyal Following

Name: Executive Development Programme in CRM: Strategies for Building a Loyal Following
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The Executive Development Programme in CRM: Strategies for Building a Loyal Following certificate course is a professional development program designed to equip learners with essential skills in Customer Relationship Management (CRM). This course is critical for professionals seeking to enhance their understanding of CRM strategies, customer engagement, and loyalty development.

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AboutThisCourse

With the increasing demand for CRM professionals in various industries, this course offers learners an opportunity to gain a competitive edge and boost their career growth. The program covers essential topics such as CRM technology, data analysis, customer segmentation, and personalization strategies. Upon completion of this course, learners will be equipped with the necessary skills to develop and implement effective CRM strategies, analyze customer data, and build a loyal following. This course is an excellent investment for professionals looking to advance their careers, increase their earning potential, and make significant contributions to their organizations' success.

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CourseDetails

• Understanding CRM: An Overview & Importance
• Customer Segmentation Strategies for Effective CRM
• Building Customer Relationships: Best Practices & Techniques
• Personalization Strategies in CRM: Primary & Secondary Channels
• Data-Driven CRM: Leveraging Data & Analytics for Customer Loyalty
• Multi-Channel CRM: Integrating Social, Mobile & Traditional Channels
• Creating a CRM Strategy for Building a Loyal Following
• Metrics & Measurement in CRM: Key Performance Indicators (KPIs)
• Case Studies: Successful CRM Implementations for Customer Loyalty
• Future Trends in CRM: Artificial Intelligence, Machine Learning & More

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
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FastTrack GBP £140

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ThreeFourHoursPerWeek
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StandardMode GBP £90

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TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN CRM: STRATEGIES FOR BUILDING A LOYAL FOLLOWING

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London School of International Business (LSIB)

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05 May 2025

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