Executive Development Programme in Empathetic Conflict Resolution

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The Executive Development Programme in Empathetic Conflict Resolution is a certificate course designed to empower professionals with the skills necessary to manage conflicts in the workplace effectively. This programme emphasizes the importance of empathy in resolving disputes, fostering positive work relationships, and enhancing team productivity.

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With the increasing demand for emotional intelligence in leadership roles, this course is essential for career advancement. It equips learners with the ability to understand different perspectives, communicate effectively, and negotiate win-win solutions. The course content includes practical tools, real-world case studies, and interactive exercises that enable learners to apply their knowledge in various professional settings. By the end of this programme, learners will have developed a deep understanding of conflict resolution strategies and empathetic communication techniques, making them invaluable assets in their respective industries. This course not only enhances professional growth but also contributes to building a more harmonious and productive work environment.

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โ€ข Unit 1: Introduction to Empathetic Conflict Resolution
โ€ข Unit 2: Understanding Conflict: Types, Causes, and Dynamics
โ€ข Unit 3: The Role of Empathy in Conflict Resolution
โ€ข Unit 4: Effective Communication Skills for Conflict Resolution
โ€ข Unit 5: Emotional Intelligence and Conflict Management
โ€ข Unit 6: Negotiation Strategies for Empathetic Conflict Resolution
โ€ข Unit 7: Mediation Techniques and Approaches
โ€ข Unit 8: Conflict Resolution in the Workplace: Policies and Procedures
โ€ข Unit 9: Building and Sustaining a Culture of Empathy and Respect
โ€ข Unit 10: Case Studies and Role-Playing Exercises

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EXECUTIVE DEVELOPMENT PROGRAMME IN EMPATHETIC CONFLICT RESOLUTION
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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