Masterclass Certificate Assertiveness & Effective Feedback
-- viewing nowThe Masterclass Certificate in Assertiveness & Effective Feedback is a crucial course for professionals seeking to enhance their communication skills and build productive relationships in the workplace. This program focuses on essential skills like expressing thoughts clearly, handling conflicts confidently, and providing constructive feedback.
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Course Details
• Understanding Assertiveness: Definition, Importance, and Benefits
• Types of Communication: Passive, Aggressive, and Assertive Communication Styles
• Developing Assertiveness: Techniques, Exercises, and Role-Plays
• Effective Feedback: Importance, Characteristics, and Barriers
• Giving Constructive Feedback: Best Practices and Examples
• Receiving Feedback: Responding, Reflecting, and Implementing Feedback
• Assertive Feedback: Balancing Honesty and Tact in Critical Situations
• Assertiveness and Feedback in the Workplace: Conflict Resolution, Team Building, and Leadership Skills
• Overcoming Challenges: Dealing with Conflict, Resistance, and Emotional Intelligence
• Continuous Improvement: Strategies for Maintaining and Enhancing Assertiveness and Feedback Skills
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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