Masterclass Certificate Assertiveness & Effective Feedback
-- ViewingNowThe Masterclass Certificate in Assertiveness & Effective Feedback is a crucial course for professionals seeking to enhance their communication skills and build productive relationships in the workplace. This program focuses on essential skills like expressing thoughts clearly, handling conflicts confidently, and providing constructive feedback.
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⢠Understanding Assertiveness: Definition, Importance, and Benefits
⢠Types of Communication: Passive, Aggressive, and Assertive Communication Styles
⢠Developing Assertiveness: Techniques, Exercises, and Role-Plays
⢠Effective Feedback: Importance, Characteristics, and Barriers
⢠Giving Constructive Feedback: Best Practices and Examples
⢠Receiving Feedback: Responding, Reflecting, and Implementing Feedback
⢠Assertive Feedback: Balancing Honesty and Tact in Critical Situations
⢠Assertiveness and Feedback in the Workplace: Conflict Resolution, Team Building, and Leadership Skills
⢠Overcoming Challenges: Dealing with Conflict, Resistance, and Emotional Intelligence
⢠Continuous Improvement: Strategies for Maintaining and Enhancing Assertiveness and Feedback Skills
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